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We always recommend that you open a new ticket. Describing your problem and your environment. You will receive an automated reply with a request ID and shortly thereafter further communication from Open iT support. The Open iT Support Center. Welcome to our customer support center! Submit support requests by opening a new ticket.
Welcome to the Open Labs Technical Support Center. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. We provide archives and history of all your support requests complete with responses.